Contact information

Contact Information Policy – MOBIXA
At MOBIXA, we value clear communication and are committed to providing prompt support to our customers. This Contact Information Policy outlines how you can reach us and how we handle your inquiries.
1. Customer Support
If you have any questions, concerns, or need assistance, you can contact us through the following channels:
Email: mobixa.store.pk@gmail.com
Phone / WhatsApp: [0311-0042501]
Business Hours: Monday to Saturday, 10:00 AM – 8:00 PM (PKT)
We aim to respond to all inquiries within 24–48 hours.
2. Order & Shipping Queries
For questions related to orders, shipping, or delivery:
Please include your Order Number in your message.
This helps us resolve your issue faster.
3. Returns & Refund Support
For return or refund requests:
Contact us within the eligible return period.
Provide product details and reason for return.
4. Social Media Support
You can also reach us through our social media platforms:
Instagram: @mobixa.store.pk
Facebook: Mobixa StorePK
TikTok: @mobixa.store.pk
(Response times may vary on social platforms.)
5. Accuracy of Contact Information
We strive to keep our contact details up to date. However:
MOBIXA reserves the right to update contact information at any time.
Customers are encouraged to check our website for the latest details.
6. Misuse of Contact Channels
Any misuse of our contact channels, including spam or abusive behavior, may result in restricted communication access.
7. Privacy Assurance
All information shared with us will be handled according to our Privacy Policy and will not be misused or shared without consent.